Privacy Policy

Intro to GDPR and How to contact us
What information we collect about you
How information about you will be used
Where your information is kept
How long your information will be kept for
Your Legal Rights
Third Party Links

Thank you for visiting www.nikkirees.com. We are committed to protecting your privacy and maintaining the security of personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.

On 25 May 2018, the General Data Protection Regulation (GDPR) was enforced across Europe, including the UK. The law aims to give people more control over the use of their data and to create a uniform set of rules to enforce across the continent.

We respect the personal data that we hold and take the security of your information and your privacy very seriously. This document tells you what information we collect, where it is stored and how it may be used. Please read our policy carefully, before submitting any information. By using the site, you are accepting the policies detailed in this document.

This policy only applies to www.nikkirees.com and is not linked to other sites you may associate with us. These websites have their own privacy policies and we do not accept any responsibility or liability for them. Please check these policies before you submit any personal data to these sites.

Nikki Rees Interior Design is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details
Name: Nikki Rees Interior Design
Email address: nikki@nikkirees.com
Postal address:
Nikki Rees Interior Design
505 Kingston Road
London
SW20 8SF

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at nikki@nikkirees.com

If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by emailing nikki@nikkirees.com

You have the right to tell us if you:

Don’t want to be contacted in the future by us
Would like us to correct, update, or delete your personal information in our records
Wish to report any misuse of your personal information

2. What information we collect about you
We collect information about you when you visit our website, contact us by phone, email or post as well as via direct contact from you on our social media platforms.

The information you give us may include your name, address, email address, phone number and when purchasing services your payment details.

How We Collect Your Personal Data
We may collect data about you by you providing the data directly to us. For example, by filling in forms on our site or by sending us emails. We may automatically collect certain data from you as you use our website by using cookies and similar technologies.

We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.

We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

3. How information about you will be used
Marketing Communications
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if you made a purchase or asked for information from us about our goods or services or you agreed to receive marketing communications and, in each case, you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent. You can ask us or third parties to stop sending you marketing messages at any time by emailing us at nikki@nikkirees.com at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

We may process the following categories of personal data about you:
Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication electronic or paper that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case is to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

Customer Data that includes data relating to any purchases of goods and or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data in order to supply the goods and or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and or taking steps at your request to enter into such a contract, and may include sharing your address with our suppliers and delivery companies in order to deliver the services and products we provide to you.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to receive inspiring and helpful information that we believe will be of interest to you, to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

Where we are required to collect personal data by law, or under the terms of the contract between us, and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for the purpose it was collected or for a reasonably compatible purpose if necessary. We may process your personal data without your knowledge or consent where this is required or permitted by law.

3. Where your information is kept
www.nikkirees.com is hosted by Heart Internet, and the data is stored in a data centre in Leeds, UK. Unfortunately, no site transmitting information via the internet is completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information we will use strict procedures and security features to try to prevent unauthorised access.

International Transfers
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

A few of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We only allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

4. How long will we keep your information for
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

5. Your Legal Rights
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. You can see more about these rights at:

https://www.gov.uk/government/publications/guide-to-the-general-data-protection-regulation

If you wish to exercise any of the rights set out above, please email us at nikki@nikkirees.com You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

6. Third Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

If you have any questions, comments or concerns regarding this policy please contact us at nikki@nikkirees.com